PunchOut Integration Services
PunchOut Integration for Ariba, Coupa, and Jaggaer
Turn-key cXML and PunchOut services. We integrate with Shopify, Laravel or your shop of preference.
Launch buyer connections fast, keep orders flowing, and give sales a clear PunchOut roadmap.
Need platform details? Explore our ecommerce integration services or dig into our recent project work.
PunchOut roadblocks we remove
- Your client is reducing your orders because you are not integrate with PunchOut.
- Your current PunchOut vendor is very expensive or charges a monthly fee.
- Products stay hidden without Level 2 PunchOut search inside procurement portals.
- Each buyer network asks for different PunchOut formats and reviews.
- Pricing, tax, and coding drift when systems don't sync in real time.
- Empty carts and silent cXML errors cost revenue and trust.
- Adding new buyers strains teams that are already at capacity.
How we solve it
- We enable your current store with PunchOut. No store? We can help with that too.
- Zero-knowledge solutions. Don't know how PunchOut works or don't have the staff to handle it? We take care of everything for you.
- One-time integration costs. No monthly or transaction fees.
- Level 2 enablement and feed requirements.
- Prebuilt profiles for Ariba, Coupa, Jaggaer, and other procurement systems.
- Optional redirect model that avoids third-party cookies.
- Robust logging with cXML transcript capture, error codes, and replay.
How does PunchOut Work?
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1
An employee needs to buy printer cartridges.
Instead of going to the vendor's website, they open their procurement software.
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2
Inside the procurement system, there is a PunchOut link to your catalog.
Clicking it takes them into your catalog under a special PunchOut session tied to their company account.
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3
The employee shops and adds items to the cart.
Instead of paying, they click 'return to procurement system.'
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4
The cart information flows back into the procurement system.
Items, quantities, and prices become a purchase request.
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5
The company’s approval workflow begins.
A manager reviews and approves the purchase request.
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6
Once approved, the procurement system sends you a purchase order (PO)
This is the formal order.
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7
You fulfill the order and invoices against the PO.
The process is complete.
Why do buyers use PunchOut?
Make it effortless for enterprises to purchase from you while staying within their controls.
They prefer real-time catalogs.
Buyers want accurate products, pricing, and availability straight from your site instead of static files.
They need control over spend.
PunchOut lets their procurement system handle approvals and budgets while still shopping with you.
They save time.
Employees shop on your site, but the order flows back into their system automatically.
They avoid errors.
Cart details transfer digitally, reducing pricing disputes and wrong orders.
They stay compliant.
PunchOut enforces contracts and preferred suppliers inside their workflows.
Integrations
Ecommerce platforms
- WooCommerce
- Shopify
- BigCommerce
- Adobe Commerce
- Custom stacks
eProcurement systems
- Ariba
- Coupa
- Jaggaer
- Workday
- Other procurement systems
PunchOut FAQs
Why do I need to offer PunchOut?
You don't, but the biggest companies in the world may ask you for PunchOut. If you want them as your client, you may need to offer PunchOut.
What do I need to enable it?
You need an online catalog like a Shopify atore, an account with a PunchOut provider like Ariba, and a way to integrate the two.
My buyer did not need PunchOut before. Why to they need it now?
If your sales volume was small, your client was able to manage your transactions manually. If your sales volume is increasing, they will want you to automate their procurement process through PunchOut.
What is Level 2 PunchOut?
Level 2 PunchOut makes your catalog searchable inside Ariba, Coupa, or Jaggaer so buyers can find items before they click into your store.
What is cXML?
cXML (Commerce XML) is a standardized XML-based protocol for exchanging business documents like purchase orders and invoices between companies. It is mainly used in e-procurement systems to enable automated, system-to-system transactions.
How is PunchOut different to cXML?
cXML is the protocol for exchanging procurement documents, while PunchOut is a specific cXML process that lets buyers shop on a supplier’s site and return their cart into the procurement system.
What is the typical integration timeline?
Most projects run 6 to 10 weeks from discovery to launch depending on buyer test cycles.
Which buyer systems do you support?
We carry playbooks for Ariba, Coupa, Jaggaer, and other procurement platforms.
What do pricing and contract terms look like?
We scope fixed-fee launch plans with optional managed care for monitoring, catalog refreshes, and Level 2 updates.
Technical details
cXML vs OCI in practice
cXML uses structured XML calls that many Ariba buyers require. OCI relies on field posts common with SAP marketplaces. We keep both formats aligned so orders post without rework.
Level 2 PunchOut benefits and search behavior
Level 2 PunchOut feeds surface your items inside Ariba, Coupa, or Jaggaer search so buyers arrive with the right products already selected.
Authentication and sessions
We design redirect and token plans that respect security rules while keeping buyers signed in. Options include shared secrets, SSO, or one-time links to meet each policy.
Documents we support
PunchOutSetupRequest, PunchOutOrderMessage, OrderRequest, OrderChange, ShipNotice, and Invoice messages with validation, retries, and archiving.
Plan your PunchOut go-live
Ready to make it easier for enterprise buyers to purchase from you? Let’s discuss how PunchOut can position you as a preferred supplier and streamline their buying process.
Compliance and accessibility
We design PunchOut storefronts to meet WCAG 2.2 AA, protect buyer data with scoped access, encrypt credentials at rest, and minimize PII retention.
Every transaction includes audit logs, redacted cXML transcripts, and monitoring so procurement and security teams stay informed.